13.08.2025 / complaint
Voicing my concerns: A detailed complaint to social services directors
Voicing my concerns: A detailed complaint to social services directors
Dear Social Services Directors,
I am writing to express my deep concerns regarding the lack of support and assistance provided to individuals like Kereena, who are in need of essential services and care. As a support worker who has closely worked with Kereena, I have witnessed firsthand the challenges she faces due to her autism and physical health issues.
Kereena requires assistance with everyday tasks such as shopping and preparing healthy meals. It is crucial for her well-being to maintain a low-fat diet to manage her digestive problems effectively. Despite these clear needs, the support and guidance from statutory services have been inadequate, leaving Kereena to fend for herself in many aspects of her life.
Moreover, Kereena's high levels of anxiety make it difficult for her to communicate effectively with agencies and navigate the complex systems in place. As her advocate, I have stepped in to assist her in arranging appointments, completing forms, and ensuring that her voice is heard in crucial decision-making processes.
In addition to her basic needs, Kereena also deserves the opportunity to engage in meaningful activities that enrich her life and foster a sense of belonging within her community. Access to groups, choirs, and physical activities is not just a luxury but a fundamental right that should be extended to all individuals, regardless of their circumstances.
It is disheartening to note that the support Kereena received in Leicester has not been replicated in Wales for almost four months now. This prolonged lack of assistance is not only concerning but also highlights the systemic issues within social services that need to be addressed urgently.
I urge you, as directors of social services, to reevaluate the current support mechanisms in place and ensure that individuals like Kereena receive the care and attention they deserve. Transparency, accountability, and a genuine commitment to improving the lives of those in need should be at the forefront of your efforts.
Should you require any further information or clarification, please do not hesitate to reach out to me. It is crucial that we work together to create a more inclusive and supportive environment for all members of our community.
Yours sincerely,
[Your Name]
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In this blog post, we shed light on the challenges faced by individuals like Kereena and the importance of advocating for better support from social services. By voicing our concerns and demanding accountability, we can strive towards a more equitable and compassionate system that truly serves those in need.